SUPPORT

When something
isn’t working.

Start with your permissions and Mac settings. If the issue remains, contact LIFE LLC and we’ll help.

01

Recording will not start

In System Settings → Privacy & Security, allow Screen & System Audio Recording and Microphone access, then restart the App.

02

My voice is missing

Check microphone permission and the selected input device. Confirm that the microphone signal moves on the recording screen.

03

Meetings are missing

Confirm the calendar account is visible in Apple Calendar, then enable Calendar permission for Mac Audio Note.

CONTACT

Contact support

Include your Mac model, macOS version, and the steps that caused the issue. Please do not send confidential meeting content.

info@life-co.me